Configure delivery types and checkout options

Control which fulfillment methods appear at checkout, set account requirements, and configure industry-specific prep times, booking durations, and tax settings.

Checkout settings live under Platform Settings and control what your customers see and can do during the checkout process. These settings are split into three areas: checkout options (delivery types and account requirements), industry-specific settings that vary by your store type, and regional settings that affect currency, language, and measurement display throughout the checkout flow.

Delivery types

The Delivery Types setting controls which fulfillment options are presented to customers at checkout. The options available depend on the industry type you selected during onboarding.

Retail

Retail stores can offer the following delivery types:

Value	Label	Description
delivery	Standard shipping	Customer receives the order at their address.
pickup	In-store pickup	Customer collects the order from your location.

During provisioning, retail stores that have not selected delivery types default to ["pickup"].

On-Demand

On-demand stores (food, craft, and similar) can offer three fulfillment modes:

Value	Label	Description
delivery	Express delivery	Order is delivered to the customer’s address.
pickup	Curbside pickup	Customer picks up the order from the curb.
table	Dine-in	Customer is seated and places an order at the table.

On-demand stores default to ["delivery", "pickup"] if no types are selected.

Booking

Booking stores use appointment-based fulfillment:

Value	Label	Description
on-site	On-site appointment	The service takes place at your physical location.
online	Online session	The session takes place remotely over video or another digital channel.

You can update enabled delivery types at any time from Admin → Settings → Checkout. Removing a delivery type hides it from the checkout page immediately.

Account requirement

The Require Account setting controls whether customers must create or log in to an account to complete checkout.

Value	Behavior
true	Customers must have an account. Guest checkout is not available.
false	Customers can check out without creating an account. (Default)

All new stores are provisioned with requireAccount: false. Enable it only if collecting customer accounts is essential to your order workflow.

Industry-specific settings

Cartble applies additional checkout settings based on your store’s industry type. These appear automatically in Admin → Settings for the relevant industry.

On-Demand settings

These settings apply to on-demand stores (food, craft, etc.):

Setting	Default	Description
Default prep time	15 minutes	The preparation time shown to customers after they place an order. Applies when an individual item does not specify its own prep time.
Accepting orders	On	When turned off, your store stops accepting new orders. Use this to temporarily pause order intake during busy periods or closures.

To pause order intake, go to Admin → Settings and toggle Accepting Orders off.

Booking settings

These settings apply to booking stores (service-based, rentals, etc.):

Setting	Default	Description
Buffer time	10 minutes	The gap between consecutive appointments. Prevents back-to-back bookings without a break.
Default session duration	30 minutes	The default length of a booking slot shown to customers when selecting an appointment time.

Retail settings

These settings apply to retail stores:

Setting	Default	Description
Tax included in price	Off	When on, product prices displayed at checkout already include tax. When off, tax is calculated and shown separately at checkout.

Regional settings

Regional settings are configured during onboarding and can be updated from Admin → Settings → Regional. They affect how prices, dates, and units are displayed throughout the checkout experience.

Setting	Description
Currency	The currency used for all prices at checkout (for example, BRL or USD).
Language	The storefront language (Portuguese or English). Determines the language of checkout labels and notices.
Timezone	The timezone used for order timestamps and scheduling. Defaults to America/Sao_Paulo for Portuguese stores and UTC for English stores.
Measurement system	Controls unit display: metric (kilograms, centimeters) or imperial (pounds, inches). Defaults to metric for Portuguese stores and imperial for English stores.

Changing currency after your store has live orders may cause inconsistencies in historical order totals. Update currency before you begin processing orders.